Redux Design

We prioritize your satisfaction. If a design doesn’t meet your expectations, our team is committed to revising the work until it aligns with your vision, at no extra cost, as part of our unlimited requests policy.

Cancellation is straightforward and can be done at any time, with your subscription remaining active until the end of the current billing period, ensuring you can still access our services until then.

Our global team efficiently manages projects across time zones, utilizing asynchronous communication and scheduling meetings at mutually convenient times to ensure smooth project progression.

Through careful planning, regular updates, and strategic resource allocation, we ensure project deadlines are met, adjusting timelines proactively in consultation with you when necessary.

Absolutely. We meticulously adhere to your brand guidelines to ensure every project reflects your brand's identity and standards, providing consistent and cohesive design outputs.

Transparency is key to our operations. There are no hidden fees; each subscription tier is priced with clarity, and any potential add-ons or premium features are communicated upfront.

Unlike traditional agencies, Redux Design offers a scalable, flexible subscription model, ensuring you receive high-quality, efficient design and coding services from a team of professionals, acting as your all-in-one solution without the overhead.

Your data and intellectual property are safeguarded with strict confidentiality and encryption. We adhere to industry-best practices in data protection and employ non-disclosure agreements (NDAs) for sensitive projects to ensure your information remains secure.

Quality is maintained through a rigorous selection process for our team, continuous client feedback, and regular quality assurance checks, guaranteeing the consistency and excellence of our outputs.

Projects are delivered in a variety of formats, including but not limited to PSD, AI, PNG, JPEG, SVG, HTML, CSS, and JavaScript, tailored to suit the requirements of your project. Generally, we directly deploy websites to hosting or content management platforms, especially favoring Webflow and Shopify. Though our expertise also extends to supporting most other major platforms, ensuring a seamless transition from design to live website.

Yes, you have the flexibility to change your subscription plan at any time, allowing you to scale up or down based on your changing business needs, effective at the start of the next billing cycle.

While we cover an extensive range of services, some highly specialized or niche projects may be beyond our scope. We’ll clearly communicate our capabilities upfront to ensure we’re the right fit for your needs.

If you require the capacity to handle more than one project or task simultaneously, you can opt for additional simultaneous capacity. This is billed on top of your current subscription plan, allowing you to scale your project handling capabilities as needed.

Additional simultaneous project capacity is billed in addition to your current subscription rate. This allows you to maintain the benefits of your subscription tier while expanding your operational bandwidth to accommodate more projects or tasks concurrently.

Adding additional capacity for simultaneous projects enables you to accelerate your workflow, manage multiple initiatives in parallel, and achieve faster overall project completion times. It's an effective way to expand your creative and operational capabilities without compromising the focus and quality dedicated to each task.